Jo Wilkinson, Head of eCommerce at Beaverbrooks... Spreading Kindness One Customer at a Time

Yesterday, Jo, the Head of eCommerce at Beaverbrooks, embarked on a mission of spreading kindness in the bustling world of online shopping. As the clock struck noon, Jo received an unexpected call from an elderly customer who was looking for the perfect gift for her granddaughter's graduation. Empathizing with the customer's predicament, Jo meticulously guided her through the website, suggesting exquisite jewelry pieces that would simply dazzle the young graduate. Overwhelmed by Jo's patience and dedication, the customer's voice brimmed with gratitude and joy. Their conversation concluded with the customer promising to spread the word about Jo's exceptional service. This story may or may not be true. For the best stories about people you know in the shopping game, subscribe to redbrian.com.